Enquiry management
New enquiries are captured in the CRM so they are easier to find, reply to and follow up.
Packages
Professional package
The website brings the enquiry in. The booking system keeps it moving.
Professional is the main Yorkshire Digital package for service businesses that want a website, domain, enquiries, customers, bookings, invoices, payments and emails organised in one place.
What's included
A proper system for running enquiries and bookings.
Professional is built for businesses that are tired of chasing messages across Facebook, WhatsApp, email and notes. Setup covers the website build, managed hosting, domain connection, CRM setup and the link between your website forms and the CRM.
Website integration
Your website enquiry forms connect into the CRM, so serious leads land somewhere useful instead of just sitting in an inbox.
Customer records
Keep customer details, enquiry notes, booking information and communication history together.
Quotes and invoices
Create clear quotes and invoices without rebuilding them manually every time.
Deposits and balances
Track what has been paid, what is still due and what needs chasing before the booking date.
Automated emails
Send customers clear emails at the right moments, such as enquiry replies, invoices and booking updates.
Stripe payments
Use Stripe payment links for deposits and balances so customers can pay by card, Apple Pay or Google Pay.
Review requests
Ask happy customers for reviews at the right moment, helping the next customer feel more confident.
Outcome
Less admin, faster follow-up and fewer missed enquiries.
- Reply to enquiries from one organised place.
- Turn enquiries into quotes, invoices and paid bookings faster.
- Look more professional from first message to final payment.
Value check
A custom website and CRM for less than many separate setups.
If you tried to piece this together elsewhere, you would usually be paying for a website, client management software, invoice/payment tools and someone to make it all work together.
Best for
DJs, entertainers, tradespeople, venues and service businesses that need more than a website.
Good to know
This is the core Yorkshire Digital product. The website gets people through the door, and the CRM helps you manage the work. A standard domain is included up to £12/year.
Not included
Professional does not include ongoing monthly SEO improvements. Choose Growth if you want help building visibility on Google over time.
Core system
Ready to stop juggling enquiries manually?
Professional brings your website, enquiries, quotes, invoices, payments and emails into one clear system.
Enquire About ProfessionalFAQs
Professional package questions
What does CRM mean?
CRM means customer relationship management. In plain English, it is the system that keeps your enquiries, customers, bookings, invoices, emails and payments organised.
Can customers pay deposits online?
Yes. Stripe payment links can be used for deposits and balances. Stripe processing fees are separate from Yorkshire Digital pricing.
Is the domain included?
Yes. Professional includes a standard domain up to £12/year. Premium domains or specialist extensions are quoted separately.
Will I still need to use Facebook and WhatsApp?
You can still use them, but the goal is to move serious enquiries into one system so they are easier to track and follow up.
Can automated emails be customised?
Yes. Email wording can be tailored around your business, tone and booking process.
Is this only for DJs?
No. The system works well for DJs, entertainers, tradespeople, venues and other service businesses that handle enquiries and bookings.
Most popular
Want the website and the system behind it?
Professional is the best fit if you want Yorkshire Digital to help you manage enquiries, bookings and payments properly.
Enquire About Professional